When your school signs up for YESS, the school enters a service agreement with ENFURISED. The school is the customer; ENFURISED is the service provider. Individual users (staff, students, parents) interact with the platform under the school's authority.
Terms of service for using YESS. Plain language at the top, the full document below.
Plain language
You sign up, you use YESS, you pay what we agreed in your contract. You own your data. We own the platform. Either of us can end the relationship; if you leave, we hand back everything. We don't lock anyone in.
Pay the agreed fee. Don't misuse the platform (no automated abuse, no reverse-engineering for competitive purposes, no sharing accounts across people). Keep your admin credentials secure. Tell us promptly if you suspect a breach.
Run the platform reliably (target 99.5% uptime, measured monthly). Protect your data (see the privacy policy). Support you through our standard channels. Tell you in advance about material changes (price, scope, sub-processors).
Pricing is set in your contract with ENFURISED. Mobile money, card, and bank transfer accepted depending on region. Invoices are due 14 days from receipt. Renewals are explicit — we never silently auto-renew without notice.
Either party can terminate with 30 days written notice (or for cause, with 15 days to cure). On termination, we hand back a complete export of the school's data within 30 days and delete the school's data from active systems within 60 days (backups retain it up to 90 days then are purged).
Standard limitation of liability — our maximum aggregate liability is capped at the fees you paid in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages. This does not limit liability we cannot lawfully limit (e.g. gross negligence, fraud).
These terms are governed by the laws of Cameroon. Disputes go to arbitration in Yaoundé before they go to court. If a clause is unenforceable, the rest of the contract stands.
Questions? Contact ENFURISED.